From the course: DevOps Foundations: Incident Management
Handling incidents with excellence
From the course: DevOps Foundations: Incident Management
Handling incidents with excellence
- DevOps is about developers and operations collaborating to deliver software at high speed to your users. But no matter how good you are and how well you code and test, things break. In complex systems, something's broken just about all the time. And when things are broken, your users aren't getting the value they expect from your service. And when that happens, they need somebody like us to help fix it. Howdy. I'm Ernest Mueller. I'm Head of Engineering Operations at Precision Autonomy, where I work with a team running online services supporting owners and operators of drones and other autonomous vehicles. Join me in my LinkedIn Learning course as we explore incident management the DevOps way. Incident management is crucial to companies that rely on their systems to serve customers or do work, that is, pretty much all of us. And when things go badly wrong, they don't need an untrained office worker who's picked up a fire extinguisher on the job. They need a professional firefighter. The skills you'll learn in this course will help you prepare, practice, and perfect your incident response skills so that you can manage incidents with efficiency.
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.