From the course: RPA, AI, and Cognitive Tech for Leaders
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Examples of top-down mandates
From the course: RPA, AI, and Cognitive Tech for Leaders
Examples of top-down mandates
- Moon shots are bold, and top-down mandates must be as well. They're examples of executives stating big goals publicly in a manner that rallies the troops, and clearly communicates the willingness to invest and commit in ways necessary to reach the stated destination. In our case, that destination is a digital operation. Let's begin by looking at two clear examples of top-down mandates that caught my eye. In May of 2017, Wells Fargo, the huge U.S. bank, publicly announced a goal to reduce annual expenses by $2 billion by the end of 2019. In the analyst day presentation, the CEO stated that these savings would partially be as a direct result of using, quote, unquote digital technology to automate manual processes. And second, in April of 2015, the CEO of Wipro publicly stated that its investments in automation, artificial intelligence, and digital technology would bring about a headcount production of 30% in three years. Now, this list goes on. CEOs of Nordea Bank, Lloyds Banking…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.