From the course: Software Design: Developing Effective Requirements

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Elicitation techniques

Elicitation techniques

From the course: Software Design: Developing Effective Requirements

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Elicitation techniques

- [Instructor] The best way to elicit requirements is to involve the users by interacting with them. The more you can talk to them, the more clarity both you and your users will gain about the kind of software that needs to be built. There are many techniques to interact with the user such as interviews, workshops, focus groups, observation and surveys using questionnaire. In addition, there are also some techniques that can help you perform independent elicitation as well. These techniques such as the ones listed here often require looking at legacy systems and their documentation. They help you engage more deeply with your customer and ask more meaningful and relevant questions. Let us look at these techniques in some more detail. Interview is one of the easiest techniques where you can have a conversation with one user or a very small group of users to get their views about what they're looking for. It helps in developing…

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