A goal is meaningful when it resonates with the entire team and when the team knows that the projects they are working on contributing to the goal. In this video, learn how to create KPI's for your tech and non-tech team that aligns with the common goal.
- Key Performance Indicators, or KPIs, … are a way to measure … how your team is doing against its goal. … While the goal is for the entire team, … KPIs need to be defined for each team member … so that each individual can be held accountable. … It also helps build trust on the team … since everyone knows how their co-workers … are contributing to the team's goal. … To create KPIs, start with defining clear objectives, … then add a measurement criteria to it, … and define the duration of the measurement. … Let me take you back to the previous example … where the team goal was … to acquire 50 reference customers in one year. … Now, how do you translate this goal … to the KPIs of your team that is comprised of … technical product managers, … non-technical training and certification managers, … and customer reference managers? … One of the possible KPIs for the training manager can be … to train new customers … and it can be defined as: … What, to increase the number of trained customers to 100. …
- Building the right team
- Hiring for complementary skills
- Communicating an organizational vision
- Creating KPIs and goals
- Talking tech to any audience
- Leading a global team