From the course: Agile Software Development: Creating an Agile Culture
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Build trust
From the course: Agile Software Development: Creating an Agile Culture
Build trust
- If an agile team were a vehicle, what kind of fuel would it use? I'd argue it would be trust. Research shows that trust is the driver of cooperation. And it becomes absolutely critical when environments are uncertain. Now, when you adopt agile you're embracing and acknowledging that uncertainty is just inherent. So if we don't have trust, we won't have a lot of traction on an agile team. In "The Thin Book of Trust", Charles Feltman defines trust as "choosing to risk "making something you value "vulnerable to another person's actions." If we work in an organization that builds software, that thing we value might be a lot of different things. So let's say we're a part of the engineering team. We might care about things like code quality or not being constantly interrupted, staving off technical debt, and getting code into production really quickly. If we're part of the strategic or the business team, we might value…
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