Join Billy Hollis for an in-depth discussion in this video Dealing with status quo bias, part of UX Design for Developers.
- [Instructor] I talked a bit earlier…in the course about one problem in replacing…an existing app, status quo bias.…On the surface, it's simple enough.…People like what they understand.…The human mind hates uncertainly.…As Olivia Fox Cabane puts it, "People will go…"to great lengths to get rid of anxiety…"produced by uncertainty, from making premature…"decisions to forcing bad outcomes to numbing…"their anxiety with mind-altering substances."…Well, we hope we don't get into the mind-altering…substances territory in design, but you will see…people forcing bad outcomes simply because of uncertainty.…
When you set out to change the applications…people use everyday in their job…you are introducing uncertainty and you must…be ready to deal with it.…And if you are to really innovate, you must find…a way to get past the bias of the users…towards what they already know.…This is hard.…For many teams, it's the biggest barrier…they have to finding and refining successful,…innovative UX designs.…So I'd like to tell you some of the ways…
- What a well-designed app looks like
- Leveraging cognitive design principles
- Decluttering crowded screens
- Understanding your users' needs
- Recording and analyzing user observations
- Storyboarding your ideas
- Helpful techniques for the design process
- Dealing with conflict in design evaluation
Skill Level Beginner
UX Foundations: Interaction Designwith David Hogue3h 33m Intermediate
How this course will work1m 38s
1. Why UX Design Is Important
2. What Makes a Design Good or Bad?
3. Understanding Users and Their Needs
4. Ideation: Finding, Refining, and Culling Design Ideas
5. Helpful Concepts and Techniques for the Design Process
Next steps2m 24s
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