Join Petrula Vrontikis for an in-depth discussion in this video Establishing and maintaining business relationships, part of Running a Design Business: Freelancing.
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The two main ingredients in a long- term business relationship are trust and…value, and both are earned over time.…In order to earn a client's trust, a designer exhibits strong listening skills…and a heaping dose of empathy.…A deep dive into understanding the client's needs, visions, expectations, and…concerns will ensure a solid foundation for great creativity.…In an initial interview, I ask prospective clients what they value in their…relationship with a design firm.…
Ninety percent of the time, the answer is, we need a firm who listens and really…understands what we do.…I've translated this into my own mantra:…Listen, Think, Design, in that order.…I believe that if design fall short or fails, it's because these three things…were taken out of order.…It's difficult to know your value when you're just starting at freelancing.…Some make the mistake of working for free, believing that they will prove…their value to a client.…
I find this to be one of the most difficult ways to begin because once you've…
- What is a freelancer?
- Tracking expenses
- Paying taxes
- Understanding business licenses
- Creating contracts and invoices
- Preparing, transferring, and storing files
- Tracking billing and payments
- Managing your work-life balance
Skill Level Beginner
Running a Design Business: Designer-Client Agreementswith Terry Lee Stone1h 10m Appropriate for all
Running a Design Business: Starting Smallwith Petrula Vrontikis1h 33m Appropriate for all
1. What Is a Freelancer?
3. Agreements and Contracts
4. Professional Practice
5. Organization and Getting Paid
Creating past-due notices2m 47s
6. Long-Term Success Strategies
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