From the course: Cognitive Technologies: The Real Opportunities for Business

Course wrap-up

From the course: Cognitive Technologies: The Real Opportunities for Business

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Course wrap-up

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- We did it. We reached the end of the course. We've covered a lot of material. We had an overview of the history of artificial intelligence. We looked at cognitive technologies that handle knowledge representation and reasoning, learning, perception, and physical action. We discussed the three types of applications of cognitive technologies, product, process, and insight. And we looked at how to analyze whether and where to apply these technologies using the three V's framework. We discussed the impact of these technologies on work, workers, and organizations, and we discussed some issues to keep an eye on, as artificial intelligence moves into the future. Most fun for me, we got to hear from Eric Nyberg at Carnegie Mellon University, and Tom Davenport from Babson College, who's also senior advisor to Deloitte LLP. Here's what I think this material means for you. If you are a leader in your organization your organization should start evaluating these technologies now. Know that there are choices to make about whether and where to apply them, and what and how much to automate, and also whether to pursue a cost or a value strategy. All of us should pay attention to how these technologies might affect our jobs. We should learn how to take advantage of cognitive technologies to do better work more efficiently. And think about the skills you have and the skills you'll need for yourself and in your organization and never stop developing them. A final thought. Technology sometimes seems to progress on its own. And its impact on us and society seems to be a force beyond our control. But we make technology. And we choose how to use it. All of us should stay engaged and make choices for the benefit of our careers, our organizations, and our society.

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