About the Author

Daisy Lovelace, PhD, teaches communication and leadership courses.

Her professional interests include management communication, interpersonal communication and conflict resolution, inclusive excellence, leadership, crisis communication, strategic planning, persuasion, and influence.

Lovelace is also a corporate consultant and executive coach. She earned her doctorate from the University of Virginia. She has taught courses at Duke University, the Kelley School of Business at Indiana University Bloomington, the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill, Princeton University, the University of Virginia, and Sungkyunkwan University in Seoul, South Korea.