- Design thinking is most often used…to tackle hard problems…with undefined outcomes…where there isn't an obvious linear solution.…Exploring these undefined problems…and finding solutions…requires the ability to stand back…from the immediate details…and explore what might be.…And I mean literally stand back from the details,…and to do it as a group.…Stephen Kosslyn, a Psychology Professor at Harvard,…found that just as a mechanical calculator…can extend our mental capabilities,…other people help us extend our intelligence,…both in a cognitive sense…and an emotional sense.…
And if you speak with designers…and look at the research,…you'll find that this effect is most true…when you're working face to face.…A recent Harvard Business Review article found…that these direct interactions between knowledge workers,…or in our context,…people trying to address large undefined problems,…dramatically increase productivity and innovation.…In design thinking, much of the knowledge…the team is generating is in their heads.…It's invisible.…
The course opens with a definition of design thinking, including the roles and spaces required for success. You will then learn how to be a good design thinking leader, with specific advice on topics from setting goals to engaging the different skill sets and personalities in the room (introverts and extroverts alike). Next, Turi dives into creative collaboration: the heart of design thinking. She covers planning, research, and concept creation, and explains how to create a "service blueprint" that will help make the design a reality. Chapter 4 introduces prototyping techniques to advance the design.
Design thinking is all about collaboration so we've integrated a LinkedIn Group called "Design Thinking: frog + Lynda.com course." Throughout the course, the author will suggest opportunities for you to share what you're learning. You'll be able to participate in course-related discussions through your web browser at https://linkedin.com/groups/7022790 or via the LinkedIn Groups app, which is available for most smartphones. This is a great way to expand your learning and get additional insights from other members taking the course.
- Defining design thinking
- Implementing a design thinking mindset and approach
- Leading design thinking
- Aligning the design team
- Managing creative flow
- Guiding collaboration
- Generating hypothesis
- Prototyping fast and often
- Making a culture change