- The best design thinking teams and leaders…tend to approach hard questions and ambiguity…with a mind set of six characteristics.…The first, asking "What if?"…The first part of the mind set is this welcoming…of big ideas and unusual perspectives.…Listen for ideas that feed one another.…Those classic "Yes, and" moments, where people are…working together and their ideas just keep…building on each other.…
And listen for a tone of closing down the discussions.…Statement like, "There's no business model for that."…Or, "The CEO will never go for it!"…The other thing to listen for here is,…does your team actively seek outside perspectives?…Or are they always going back to the usual suspects…every time to gather information?…The design thinking mind set really invites…unusual perspectives and sees it as…an opportunity and a chance to grow.…
Optimism.…Okay, this is a core belief that the team will come up…with a great solution and a good attitude in that pursuit.…But it's more than just bringing good energy…or caffeine to the table.…
The course opens with a definition of design thinking, including the roles and spaces required for success. You will then learn how to be a good design thinking leader, with specific advice on topics from setting goals to engaging the different skill sets and personalities in the room (introverts and extroverts alike). Next, Turi dives into creative collaboration: the heart of design thinking. She covers planning, research, and concept creation, and explains how to create a "service blueprint" that will help make the design a reality. Chapter 4 introduces prototyping techniques to advance the design.
Design thinking is all about collaboration so we've integrated a LinkedIn Group called "Design Thinking: frog + Lynda.com course." Throughout the course, the author will suggest opportunities for you to share what you're learning. You'll be able to participate in course-related discussions through your web browser at https://linkedin.com/groups/7022790 or via the LinkedIn Groups app, which is available for most smartphones. This is a great way to expand your learning and get additional insights from other members taking the course.
- Defining design thinking
- Implementing a design thinking mindset and approach
- Leading design thinking
- Aligning the design team
- Managing creative flow
- Guiding collaboration
- Generating hypothesis
- Prototyping fast and often
- Making a culture change