Join Turi McKinley for an in-depth discussion in this video Conclusion and next steps, part of Design Thinking: Lead Change in Your Organization.
- I hope you enjoyed this course and that you're leaving with an understanding of design thinking and how you can support the growth of this mindset within your teams. When you speak to others about what you've learned, the top four things to remember about design thinking are that design-led organizations are outperforming their competition because of how designers approach problem solving, but that this benefit comes from a mindset and an organizational culture, not a process, and it can take time to develop a culture of design thinking.
Also remember that design thinking is tied to human-centered design. So get to know the people who use your product or service as well as as you know your own team members. And if nothing else, to bring design thinking into your every day, ask "what if" and welcome unusual ideas, and then sketch and prototype to refine those ideas. To keep the learning going, try some of the activities shared in this course with your teams at work, or in other projects in your community.
The worksheets are in the exercise files, and there's a reading list, with books like Disrupt by Luke Williams and Creative Workshop by David Sherwin, and suggestions for other online courses that might be useful, as well, like the Foundations of Design Research to develop your skills in qualitative research, and Leadership Fundamental to continue thinking about how you guide teams. If this was useful, please share the course with your networks, and I hope to see you in the course community.
If you'd like other examples of products and services this kind of approach creates, follow frog @frogdesign on Twitter, or visit our site at frogdesign.com. Thank you for watching.
The course opens with a definition of design thinking, including the roles and spaces required for success. You will then learn how to be a good design thinking leader, with specific advice on topics from setting goals to engaging the different skill sets and personalities in the room (introverts and extroverts alike). Next, Turi dives into creative collaboration: the heart of design thinking. She covers planning, research, and concept creation, and explains how to create a "service blueprint" that will help make the design a reality. Chapter 4 introduces prototyping techniques to advance the design.
Design thinking is all about collaboration so we've integrated a LinkedIn Group called "Design Thinking: frog + Lynda.com course." Throughout the course, the author will suggest opportunities for you to share what you're learning. You'll be able to participate in course-related discussions through your web browser at https://linkedin.com/groups/7022790 or via the LinkedIn Groups app, which is available for most smartphones. This is a great way to expand your learning and get additional insights from other members taking the course.
- Defining design thinking
- Implementing a design thinking mindset and approach
- Leading design thinking
- Aligning the design team
- Managing creative flow
- Guiding collaboration
- Generating hypothesis
- Prototyping fast and often
- Making a culture change