Join Turi McKinley for an in-depth discussion in this video Challenges of leading design thinking, part of Learning Design Thinking: Lead Change in Your Organization.
- In most work in education, solutions…are reductive and linear.…Design thinking opens the thinking…and encourages exploration.…While this exploration often has great results,…it does introduce ambiguity to the work…and many people are fundamentally…uncomfortable with ambiguity.…Design thinking doesn't offer a rigid set of steps.…Its activities are organized largely by…the continual reframing or redefining of the problem…based on current knowledge.…The problems themselves are usually ones which don't…have a clear answer we can measure our progress towards.…
A non-linear progression of steps and…unclear solutions create a recipe for anxiety.…Understanding your own relationship with ambiguity…will help you find the strategies which work for you.…Not strategies to solve for ambiguity as a problem…that needs to be removed,…but building your capacity for design thinking…should increase the amount of ambiguity you…and your teams are able to comfortably manage.…There are four things that often mark when you…or your team are struggling with ambiguity.…
The course opens with a definition of design thinking, including the roles and spaces required for success. You will then learn how to be a good design thinking leader, with specific advice on topics from setting goals to engaging the different skill sets and personalities in the room (introverts and extroverts alike). Next, Turi dives into creative collaboration: the heart of design thinking. She covers planning, research, and concept creation, and explains how to create a "service blueprint" that will help make the design a reality. Chapter 4 introduces prototyping techniques to advance the design.
Design thinking is all about collaboration so we've integrated a LinkedIn Group called "Design Thinking: frog + Lynda.com course." Throughout the course, the author will suggest opportunities for you to share what you're learning. You'll be able to participate in course-related discussions through your web browser at https://linkedin.com/groups/7022790 or via the LinkedIn Groups app, which is available for most smartphones. This is a great way to expand your learning and get additional insights from other members taking the course.
- Defining design thinking
- Implementing a design thinking mindset and approach
- Leading design thinking
- Aligning the design team
- Managing creative flow
- Guiding collaboration
- Generating hypothesis
- Prototyping fast and often
- Making a culture change