From the course: Technology and Data Careers in Government
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The increasing role of technology in cities - Concepts Tutorial
From the course: Technology and Data Careers in Government
The increasing role of technology in cities
- The administration of cities can be thought of the same way as running any large complex organization. They require great people, processes, and technology to be successful. In the 21st century, information technology tools for staff are not discretionary items, but essential support for all functions. While it's easy to identify core productivity tools in a government agency context, such as word processors, spreadsheets, email, and websites, given their complexity and variety of functions, cities use a surprising number of technology solutions. Public safety departments, for example, require specialized support for dispatching, monitoring, and managing police and fire officers for an emergency. A library requires specific software for checking in/out books. And of course, because libraries do so much more today, including education and digital experiences, they have more needs than ever before. Even a small government agency likely has over 100 different specialized software and…
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