In this project management tutorial Angela shares strategies for taking notes to capture information during interviews. She discusses when notes are needed and using frameworks to capture details.
- There are two types of meeting notes…that seem to make me roll my eyes.…Meeting notes that are painfully detailed,…and meeting notes that are so short and vague,…I can't glean anything useful from them.…When doing requirements elicitation interviews,…notes from the interview can take many forms.…Meeting notes can be very wasteful…or can be very helpful and constructive.…Let's take a look at some tips and learnings…to make the most of your notes from interviews.…The first thing that helps us determine…the level of detail and type of notes to take…is the purpose of the interview.…
When the purpose of the interview…is to build a relationship and meet someone,…notes may not be warranted at all.…In this situation, notes may actually hinder the meeting…and get in the way of the goal.…In relationship-building meetings,…you want to be prepared in case…something comes up worthy of notes,…but you want to be careful not to open up your notepad…until that time arises.…Opening up your notepad and asking questions…to get acquainted sends the wrong message and signal…
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- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.