In this project management tutorial Angela shared her solution for the Challenge 1 exercise video.
- I'm so glad you had a chance…to work through the challenge.…Before we get to the solution answers…I want you to know that these…answers are just guidelines…and there are no black and white answers.…There are no right answers.…But rather, these should keep in check…the essence of the learning.…If your answers are different…please reflect on the differences…as they may be correct…just with a different context or lens.…Try to understand the solutions I provide…and see how your answers differ and why.…
So if you remember Scenario 1…it's about a legacy replacement of…a customer relationship management…system to a packaged software.…and you've already gotten the project…background from the I.T. leader.…You can also take a look at the…exercise file for more details to jog your memory.…Now let's answer the questions.…Who would you meet with first?…My answer is the sponsor.…And why I chose the sponsor…is because it would be critical to understand…why the sponsor picked this packaged software…Or what he is looking for in a packaged software.…
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- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up
Skill Level Beginner
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
Next steps1m 36s
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