In this project management tutorial Angela shares tips on how to research the person being interviewed prior to the meeting. She discusses tips on learning about their professional background, motivations, and personality to ensure you are set up for success in meeting them and achieving your goals for the meeting.
- I'm an extrovert so I'm very comfortable winging it…when it comes to meeting someone for the first time.…You may relate to me here…or you might be an introvert…and get nervous meeting someone for the first time.…In either case,…researching the interviewee…is a great step in improving your interviews.…This may seem obvious to some…but it has saved me a lot of time…and saved many relationships and projects.…How often do you rush into interviewing a stakeholder…without knowing anything about them?…I can't tell you how many times I've done this…and I finally learned my lesson.…
Researching someone can also be helpful…if you've not spoken in some time…or if they are a leader in the organization…and there is constant change.…Researching the person will help you connect…and build rapport more quickly.…It'll help you select meaningful questions…and probe more for their answers.…I want to share some ideas on how to research…the stakeholders you're interviewing.…You may not incorporate all of these…into researching every person…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.