Join Brenda Bailey-Hughes for an in-depth discussion in this video Practice and apply: Receivers, part of Organization Communication.
- Let's practice identifying receivers.…Say you've decided to go on vacation.…Who are all the receivers you need to consider?…Pause here and write down your list.…What's your list look like?…When my husband and I decide to go on vacation,…we need to talk to my boss,…his boss, my students, my business partner,…my mom, the house sitter, the pet sitter,…our kids, the newspaper carrier, our travel agent, and more.…
Over a half dozen people just to leave town for a few days.…Were you surprised at the length of your own list?…Take another look at the receivers…you've added to your communication action plan.…Are you missing anyone?…We're looking for everyone…who might need to hear your message.…That's up the chain of command,…down the chain,…sideways,…internal,…external.…Being a strategic communicator…means planning out who should get certain messages…so that we won't forget any important stakeholders.…
- Who is the receiver of the message?
- Who would be the best sender?
- What is the focus of the message?
- How will it be interpreted?
- Is feedback necessary?
- What is the best channel?
- What is the context for the message?
Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.
Skill Level Advanced
1. The Purpose
2. The People
3. The Message
4. The Channel
5. The Context
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