In this project management tutorial Angela shares tips on how to plan what questions you will use in the requirements elicitation interview. Angela discusses questions that engage, build relationships, probe, and get at the details without bias.
- Fail to plan, plan to fail.…This phrase perfectly describes…prepping for interviews as well.…No matter what aspect of life an interview takes place,…whether it be a job interview or requirements elicitation,…each party needs to plan to make the best use…of the interview and their time with each other.…In requirements elicitation,…you as the requester are the planner,…including helping the interviewee plan as well.…To plan for the questions you will ask,…you need to look back at the purpose and objective…of your interview, as well as the information…you have about the interviewee.…
I like to select three to five main questions…that will structure my interview,…and ask probing sub-questions as I go.…When selecting the questions to ask,…there are some key things I want you to keep in mind.…The type of question is important.…When you plan your questions, pay close attention…to if the question is open-ended or close-ended.…Close-ended questions are those that give the interviewee…a list or range of answers, like a yes/no question.…
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- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up
Skill Level Beginner
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
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