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- Recall the two-step process for understanding your audience.
- List the five steps to neutralize the negative.
- Summarize the characteristics of the five types of people in an audience.
- Recognize the importance of keeping your composure.
- Determine the most appropriate action to take if you are unable to answer all the questions at the end of your presentation.
Skill Level Intermediate
- Speaking in front of an audience is not easy. More than 75% of the population has a fear of public speaking, that's about 238 million people. Getting up to speak in front of a group is difficult enough. Now add in that your audience may not be as friendly as you would like, and you can take your concerns to whole new level. I'm Deirdre Breakenridge, CEO of Pure Performance Communications. I'm an author and a global speaker on the topics of PR, marketing, and social media.
In this course, I've outlined the many ways you can conquer any apprehension you have about your speaking engagements. You'll learn how to know your audience better from what concerns them and what gets them excited. Uncovering the negative subjects or hot-button topics helps you to neutralize issues that can pop up during your presentation. You'll also be able to identify different types of audience participants that may be disruptive right down to the hecklers with tips on managing their personalities too.
Remember, the biggest part of handling an unruly audience is to counterbalance the difficult participants with your brand champions. I share the best practice tips to build your champions, even before you set foot on stage or enter into a meeting room. Lastly, you'll develop key skills to command the room and be in charge from the moment you start speaking all the way through to your Q and A.
You'll be able to engage your audience and make them a positive part of your presentation. Now it's time to take your speaking to a new height, to really understand the best ways to stop unruly audience members from disrupting your presentations and hindering you from delivering valuable information. Are you ready? Let's get started on the road to handling unruly audiences.