In this project management tutorial Angela gives an example requirements interview. This example is used throughout the class.
- Interviews can be a meeting we simply schedule and go to…or we can elevate them to much more importance and value…in our work eliciting requirements.…Here is a short scenario where John, a project sponsor,…and I play out some key success factors in interviewing.…John and I will show some rapport building…and high-impact probing questions.…In this scenario,…we're cutting the time back quite a bit.…In real life these interviews typically go much longer,…usually 30 to 60 minutes.…
Here's a project scenario.…John is the leader who is sponsoring the project…to enhance the current online medical records…for the clinic.…The project is looking to improve…the patient's online experience and increase usage.…Let's check in on the interview.…- Hey John, how are you?…- Hey how are you? I'm good.…- Good. Didn't you just get back from vacation?…- I did. It was really relaxing.…I had a great time. I needed a vacation.…- [Female] Cool. Did you get to disconnect quite a bit?…- I did. It was great.…
- Oh, that's great.…How are things going in your area?…
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- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.
Skill Level Beginner
Business Analysis Foundations: Fundamentals (2014)with Haydn Thomas2h 13m Intermediate
Project Management Foundations: Requirementswith Terri Wagner1h 35m Intermediate
Project Management Foundations: Stakeholderswith Terri Wagner1h 1m Intermediate
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
Next steps1m 36s
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