In this project management tutorial Angela gives an example requirements interview. This example is used throughout the class.
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- Interviews can be a meeting we simply schedule and go to…or we can elevate them to much more importance and value…in our work eliciting requirements.…Here is a short scenario where John, a project sponsor,…and I play out some key success factors in interviewing.…John and I will show some rapport building…and high-impact probing questions.…In this scenario,…we're cutting the time back quite a bit.…In real life these interviews typically go much longer,…usually 30 to 60 minutes.…
Here's a project scenario.…John is the leader who is sponsoring the project…to enhance the current online medical records…for the clinic.…The project is looking to improve…the patient's online experience and increase usage.…Let's check in on the interview.…- Hey John, how are you?…- Hey how are you? I'm good.…- Good. Didn't you just get back from vacation?…- I did. It was really relaxing.…I had a great time. I needed a vacation.…- [Female] Cool. Did you get to disconnect quite a bit?…- I did. It was great.…
- Oh, that's great.…How are things going in your area?…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up