Join Brenda Bailey-Hughes for an in-depth discussion in this video Ethical communication, part of Organization Communication.
- Ethical questions surround communication.…Is it ever okay to lie?…Is a lie of omission still a lie?…When you anticipate and report best case scenario,…is that hopeful and therefore, ethical?…Or is it exaggeration and unethical?…Is strategic ambiguity,…that's the practice of being intentionally vague…to avoid responsibility.…Is it unethical?…Or is it just savvy business practice.…
How much information should you share…to stay on the right side of the ethics line?…What do you do when confidentiality and transparency clash?…Answers may seem easy…while these are just hypothetical questions.…But when face real situations,…the decisions can become challenging.…As an example,…what would you do if you were in Scott's shoes?…Do you remember Scott?…He's chairing the school committee which determines…which students must move schools.…
Scott has received ugly voicemails on his phone.…He's lost sleep getting ready for the public meetings.…And now this, from his very best friend.…- Hey, Scott.…Sounds like your committee is narrowed to two options.…
- Who is the receiver of the message?
- Who would be the best sender?
- What is the focus of the message?
- How will it be interpreted?
- Is feedback necessary?
- What is the best channel?
- What is the context for the message?
Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.
Skill Level Advanced
1. The Purpose
2. The People
3. The Message
4. The Channel
5. The Context
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