In this project management tutorial Angela shares tips for ending the interview well.
- Too many meetings today…end with a swift knock on the meeting room door…and everyone scurries to let the next group in.…Sound familiar?…Requirement solicitation meetings…need to have endings that truly show our next steps…and ensure stakeholders are comfortable with the progress.…Without this, stakeholders leave the room feeling…uneasy, frustrated, and may talk behind your back,…creating unneeded conflict and drama for the project.…I would like to go over some tips on…ending your elicitation interviews…with comfort and ease for both parties.…
Make sure to keep your eye on the clock…and save time for ending the interview well.…I believe it is much better to schedule a follow-up…if everything did not get covered…rather than skipping a meaningful ending.…First, review and summarize what was covered.…You may want to review the key points…of the notes you've taken…about what was discussed,…decisions made, and next steps for both parties.…I also like to ask what remains lingering in their minds.…This simple, yet powerful, technique…
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- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.
Skill Level Beginner
Business Analysis Foundations: Fundamentals (2014)with Haydn Thomas2h 13m Intermediate
Project Management Foundations: Requirementswith Terri Wagner1h 35m Intermediate
Project Management Foundations: Stakeholderswith Terri Wagner1h 1m Intermediate
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
Next steps1m 36s
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