In this project management tutorial Angela shares the importance and steps to defining the interview's purpose. She explains how defining the purpose keeps us on track and organized while being flexible to build relationships and learn about the solution domain.
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- Isn't it funny how we need to get approval…to expense a few hundred dollar item…like software or training…but we can schedule meetings with others…and waste their time without any approval?…And anyone can schedule time with us too…and waste our time.…The cost of a single meeting…with just a few people is in the hundreds…if not thousands of dollars.…When you schedule meetings to interview someone or a group,…you need to ensure you're using…the organization's resources effectively…and plan for that meeting.…A great step in doing this is to be intentional…and define the purpose and objective of your interview.…
You do this by asking the question,…"Why do I need to meet with this person?"…And take this even further and ask yourself,…"How will this person benefit from meeting with me?"…Without answers to these questions,…you risk wasting the organization's money and resources.…I want to take a look at a few common interview purposes…and objectives.…As I list these, think about if you have used these before…or could use these in your work.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up