Join Brenda Bailey-Hughes for an in-depth discussion in this video Context, part of Organization Communication.
- You were down to one final question…to ask yourself as you craft your communication action plan.…What context issues should you consider?…All of the variables, senders, receivers, message, feedback,…are affected by the context.…That's the situation surrounding your communication event.…For example,…imagine going to a meeting at two in the afternoon.…You had a heavy lunch,…the conference room temperature is just a little warm,…and you're feeling very sleepy.…
Now, you've never met the presenter at the meeting before.…Most people in your office complain about meetings.…It's common practice to attend but not really engage.…And right before you walk into the meeting,…you got a call from your friend…cancelling your dinner plans tonight.…So, you're bummed.…All of these situational issues can affect your perception…of the speaker and your overall interaction.…Compare that meeting to one that you attend…when you're wide awake,…feeling happy…in an office that routinely…has productive, efficient meetings…and you're good friends with the presenter.…
- Who is the receiver of the message?
- Who would be the best sender?
- What is the focus of the message?
- How will it be interpreted?
- Is feedback necessary?
- What is the best channel?
- What is the context for the message?
Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.
Skill Level Advanced
1. The Purpose
2. The People
3. The Message
4. The Channel
5. The Context
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