Join Brenda Bailey-Hughes for an in-depth discussion in this video Communication model, part of Organization Communication.
- Your communication expertise begins…by being intentional about communication,…rather than treating it as an afterthought…at the very end of a project, or worse,…after communication problems happen.…To be proactive about communication,…we need to make it a habit to ask ourselves…seven key questions when faced…with any new project or initiative.…These seven questions reflect the variables…that exist in every communication event.…
So what's a communication event?…You could be making a sales call,…or presenting at a conference,…or simply chatting with friends over lunch.…Maybe your company is about to make…a major reorganization, or maybe it's…about to make a minor policy change.…Every one of these situations involves…communication, and those seven variables…are at work.…When we learn to manage these variables,…we increase the likelihood of communication success.…
You get that sale, your conference attendees…understand your ideas clearly, your friends…will feel a more solid relationship with you.…To the extent that we ignore any…
- Who is the receiver of the message?
- Who would be the best sender?
- What is the focus of the message?
- How will it be interpreted?
- Is feedback necessary?
- What is the best channel?
- What is the context for the message?
Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.
Skill Level Advanced
1. The Purpose
2. The People
3. The Message
4. The Channel
5. The Context
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