From the course: Editing and Proofreading Made Simple
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Check style and tone
From the course: Editing and Proofreading Made Simple
Check style and tone
- Have you ever received an email from a colleague and thought, I wonder if he meant to be that rude? This is an example we all strive to avoid at work and the best way to do this is to start by considering your audience. Are you emailing your boss or sending out a group message? By keeping your tone and style consistent and appropriate, your message can avoid offending or misleading your audience. What exactly is style? Style is made of word choice, syntax, the arrangement of those words, and punctuation choices. Style in business writing should aim for clarity and neutrality. Use the grandma test. If you could send it to your grandma, you're probably safe to send at work. Let's take a look at an email as our example, but this applies to all formats of written business communication. Say, for example, I'm really frustrated about the way a presentation was handed to me. I need to discuss this with my group and my boss. My issues boil down to why this happened and how it could be…
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