- Understanding the levels of change management
- Working through the five phases of change management
- Creating a change plan
- Communicating change
- Implementing change
- Managing risk
- Reinforcing change
- Evaluating the change
- Guiding individuals through change
Skill Level Intermediate
- How you manage change can make or break a project and in some cases, the survival or your business depends on it. Hi, I'm Bob McGannon, and welcome to Change Management Fundamentals. This course explores the approaches, techniques, and pitfalls that change managers face as they drive organizational change. More and more, senior managers find their project's deliverables aren't being appropriately incorporated into business practices. Change management addresses this issue and helps managers and employees deal with the stress of changing environments and responsibilities.
We'll start this course by examining how to scale and deploy change management techniques to different levels of an organization, ranging from a project, business area, or an entire corporation. Next, I'll describe the stages of managing change within a project or as part of a separate change initiative. We'll then explore the various components of change, including business process management, transferring knowledge, and providing appropriate training and support.
Finally, we'll discuss the different stages of change for individuals. As you know, the acceptance and adoption of change is different for every person. Understanding how to have a positive influence on team members and key stakeholders will help you relate to them on a one-to-one basis and lead to successful change initiatives. In an increasingly volatile business world, it's vital to have the right tools and techniques to maximize your ability to change and enhance your career.
I'll introduce you to these tools and techniques in Change Management Fundamentals.