In this project management tutorial Angela shares a challenge with students to plan a requirements interview based on the scenario presented.
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(chiming, slicing music burst)…- Practice makes perfect, right?…Well, practice goes a long way,…and requirements are never perfect,…but we can sure improve them with great interviews.…Here are some scenarios where I have laid out…some sample situations, and challenge you…to come up with a plan for who to meet with,…the purpose of the interview,…and what questions to ask.…The scenarios are also provided in the Exercise Files.…When looking at what questions to ask,…make sure to use the Exercise File with sample questions…as a reference.…
Here is Scenario 1.…You have just been assigned to a new project,…and met with the IT Leader,…who is responsible for the effort.…The IT Leader shares with you a little bit about the project…and here are some of the things she has shared.…The project is to replace a legacy system…with a packaged software.…The packaged software for a CRM…or customer relationship management system.…The business sponsor is pretty sure he knows…what package he'd like to see implemented.…
The user groups have lots of ideas and concerns.…
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- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up