In this project management tutorial Angela shares a challenge with students to plan a requirements interview based on the scenario presented.
(chiming, slicing music burst)…- Practice makes perfect, right?…Well, practice goes a long way,…and requirements are never perfect,…but we can sure improve them with great interviews.…Here are some scenarios where I have laid out…some sample situations, and challenge you…to come up with a plan for who to meet with,…the purpose of the interview,…and what questions to ask.…The scenarios are also provided in the Exercise Files.…When looking at what questions to ask,…make sure to use the Exercise File with sample questions…as a reference.…
Here is Scenario 1.…You have just been assigned to a new project,…and met with the IT Leader,…who is responsible for the effort.…The IT Leader shares with you a little bit about the project…and here are some of the things she has shared.…The project is to replace a legacy system…with a packaged software.…The packaged software for a CRM…or customer relationship management system.…The business sponsor is pretty sure he knows…what package he'd like to see implemented.…
The user groups have lots of ideas and concerns.…
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- Identify why choosing to use interviewing is a top choice for elicitation in business analysis.
- Recognize the purpose of the interview process.
- Explore the steps to planning questions prior to an interview.
- Examine an example of a successful interview.
- Discover the essentials to laying out expectations.
- Identify the fundamentals of asking probing questions.
- Recognize the ideal ways to end an interview.
- Break down how to analyze and review notes before following up on an elicitation interview.
Skill Level Beginner
Business Analysis Foundations: Fundamentals (2014)with Haydn Thomas2h 13m Intermediate
Project Management Foundations: Requirementswith Terri Wagner1h 35m Intermediate
Project Management Foundations: Stakeholderswith Terri Wagner1h 1m Intermediate
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
Next steps1m 36s
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