In this project management tutorial Angela shares a challenge with students to plan a requirements interview based on the scenario presented.
(chiming, slicing music burst)…- Practice makes perfect, right?…Well, practice goes a long way,…and requirements are never perfect,…but we can sure improve them with great interviews.…Here are some scenarios where I have laid out…some sample situations, and challenge you…to come up with a plan for who to meet with,…the purpose of the interview,…and what questions to ask.…The scenarios are also provided in the Exercise Files.…When looking at what questions to ask,…make sure to use the Exercise File with sample questions…as a reference.…
Here is Scenario 1.…You have just been assigned to a new project,…and met with the IT Leader,…who is responsible for the effort.…The IT Leader shares with you a little bit about the project…and here are some of the things she has shared.…The project is to replace a legacy system…with a packaged software.…The packaged software for a CRM…or customer relationship management system.…The business sponsor is pretty sure he knows…what package he'd like to see implemented.…
The user groups have lots of ideas and concerns.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up
Skill Level Beginner
Project Management Foundations: Requirementswith Terri Wagner1h 35m Appropriate for all
Project Management Foundations: Stakeholderswith Terri Wagner1h 1m Appropriate for all
Project Management Foundations: Communicationwith Doug Rose1h 47m Appropriate for all
1. Introduction to Interviews
2. Preparing for an Interview
3. Conducting the Interview
4. Following Up on the Interview
Next steps1m 36s
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.