From the course: Business Etiquette: Phone, Email, and Text (2015)
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Understanding the proper elements and etiquette in a business letter
From the course: Business Etiquette: Phone, Email, and Text (2015)
Understanding the proper elements and etiquette in a business letter
- Within a business letter, there are several elements which when used properly, convey a level of professionalism, formality and importance. Let's talk about the different parts of a professional letter. How could this letter's format be improved? In this example, there are several key elements missing. In standard letter formats, you always begin with the sender's name and address in the top left of the letter. This allows the recipient to easily see who the letter's from and where to send a reply if one's needed. Below that should be a date. Since the letter's delivery time can vary and a letter's often used as a permanent written record of communication, a date let's the receiver know when the letter was sent and helps when referring back to it at a later date. Before the greeting line, the standard formality is to list the receiver's name and address. This field has become more optional with modern-day letter writing. You may list the person's full name and address or only their…
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