From the course: Building Great Forms with HTML and CSS

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Flow and order

Flow and order

From the course: Building Great Forms with HTML and CSS

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Flow and order

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- [Instructor] One other concept that we need to discuss before we get started building our forms is flow and order. This has to do with how the user goes through the form. The first thing you want to think about is asking questions in a sensible order. That sounds reasonable, right? Why is is that so many forms aren't doing that correctly? Asking for information at the wrong time can alienate a user. The same question put at the right moment can be entirely acceptable. Ask for the right information at the right time. For example, payment happens towards the end. Users will be given a chance to check their order before submitting it. And finally, the confirmation page acts as a sales receipt. Here's a complete flow. Ask for an email address, then a mobile phone. Maybe that's optional. You'll need their delivery address. They'll need to specify delivery options and maybe add some delivery notes. You'll need to have your…

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