Add and edit activities

- [Instructor] Once you have leads here in your Zoho CRM, … there are certain activities that will likely follow. … For example, you might want to set up meetings. … You may want to assign tasks to yourself, … things to do as you manage this lead. … Well, activities can be any of those things, … and when you create activities for a lead, … they show up in their own column, … like you see here, next to a couple of my leads. … Shows up with due dates, even, … if you've assigned them. … So let's talk about adding activities. … We'll do that for one of our leads … by selecting the name. … I'm going to go with Karen Leslie. … Takes us into that lead, … where we can start editing things, … including, check it out over here on the left. … Open Activities and Closed Activities. … Once you've completed your activities, … they'll be closed up, … but still on record so you can track them. … When we go to Open Activities you can see a plus sign here. … All this does is allows us to create new activities, …