Join Brian Myers for an in-depth discussion in this video Understand your target audience, part of BIM Management: Techniques for Managing People and Processes.
- [Instructor] Having a conversation…enables you to begin to understand…your target audience.…To have these conversations,…it is not always as easy as asking…so how can I help you.…The standard response to that question in most situations…is, I don't know what's new and available…so I don't know what to ask for…or how you can help.…So the better way to handle it,…is to ask them what they do,…what software they use on projects.…And if there is something about what they do…when they use their software that they like…or that they don't like.…
As they explain the processes and their deliverables…they will usually start to mention things…that bother them or mention something that they do…all the time that you're also familiar with.…Start a conversation about those things.…Then research if there are any ways to improve…those processes and also discover…if others would benefit from those new solutions.…In summary,…never assume that you know a person has a specific problem.…
Let them tell you how they do things,…and then ask questions to better understand…
- Leading by example
- Scheduling time for self-improvement and education
- Mentoring others
- Getting buy-in
- Listening to others
- Setting expectations
- Empowering your team
- Rewarding success
- Conducting training
Skill Level Intermediate
BIM Manager: Managing CAD Standardswith Eric Wing55m 33s Intermediate
BIM management techniques1m 35s
1. Start with Yourself
3. The Art of Listening
4. Setting Expectations
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