Join Brian Myers for an in-depth discussion in this video Do not get outwardly frustrated unless absolutely required, part of BIM Management: Techniques for Managing People and Processes.
- [Narrator] One of my greatest attributes,…according to others which have worked with me,…is my ability to keep calm…and always seem happy to answer questions.…It really needs to become a strength of yours as well.…To keep this as a simple description,…it's much easier to get people to open up to you…about business decisions, their practices,…and the things that both work for them,…and they need help resolving,…if you're always receptive to listening to them…and their concerns.…
Even on bad days, try not to take your frustration…out on the people you aid and support.…They're your team members,…and they need to be treated with respect.…Additionally, if an individual…keeps coming up with different concerns,…I believe that you'll find that they're not being resistant…or complaining for no reason, at least not to them.…There are usually underlying issues,…such as a slow computer, worrying about job security,…or the software doing things they wouldn't expect,…that you may be able to solve or reassure…using creative techniques, discussions, and solutions.…
Author
Released
8/17/2018- Leading by example
- Scheduling time for self-improvement and education
- Mentoring others
- Getting buy-in
- Listening to others
- Setting expectations
- Empowering your team
- Rewarding success
- Conducting training
Skill Level Intermediate
Duration
Views
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Introduction
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BIM management techniques1m 35s
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1. Start with Yourself
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Leaders and managers1m 16s
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Mentor others1m 33s
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2. Authority
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Internal buy-in2m 24s
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External buy-in1m 13s
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Client buy-in1m 12s
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Take ownership1m 28s
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3. The Art of Listening
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Understand internal factors1m 56s
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Ask open-ended questions1m 32s
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4. Setting Expectations
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BEP (BIM execution plan)2m 13s
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Project postmortem3m 11s
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5. Trainings
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Internal training3m 49s
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External training1m 14s
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Conclusion
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Review1m 18s
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Next steps33s
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Video: Do not get outwardly frustrated unless absolutely required