Join Brian Myers for an in-depth discussion in this video Ask open-ended questions, part of BIM Management: Techniques for Managing People and Processes.
- [Narrator] When you have these discussions…with individuals, whenever possible,…try to ask open-ended questions.…An open-ended question is a question…that does not elicit a response of either yes or no.…It's a question that forces an individual to elaborate more…in order to provide you with a good answer.…For example, instead of asking,…do you dislike the sloping pipe feature in this software?…Which will either give you an answer of…yes, I dislike that feature,…or no, I don't dislike that feature.…
Instead ask, is there anything about this software…that frustrates you?…Or do you have any work arounds in the software…that you believe would help the group?…If the question is a yes or a no answer question,…then often the conversation will end there,…and you'll not dig up any other problems.…So create questions which will allow people…to elaborate on their successes and their problems.…By doing so, you'll be more likely to…dig up those things that they are proud of,…or those things they wish their process…and tools were better at doing.…
- Leading by example
- Scheduling time for self-improvement and education
- Mentoring others
- Getting buy-in
- Listening to others
- Setting expectations
- Empowering your team
- Rewarding success
- Conducting training
Skill Level Intermediate
BIM Manager: Managing CAD Standardswith Eric Wing55m 33s Intermediate
BIM management techniques1m 35s
1. Start with Yourself
3. The Art of Listening
4. Setting Expectations
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