From the course: Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment
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The prison of perspectives
From the course: Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment
The prison of perspectives
- As leaders, we can make every effort to be objective, rational, and open-minded. But there are several roadblocks that may get in the way. The first one is cognitive bias. We simply can't escape its effect. I'll give you an example. You're presented with a new business opportunity. Naturally, you look at the forecast, the potential ROI, but you'll also likely approach it with some gut instincts based on your previous successes or failures. Despite the facts, your decision will still be filtered through the context of your experiences, perspectives, and even your emotions. For better or worse, it's not possible to unring the bell and forget all of that. The key point here is to understand that the decision process never starts from a completely neutral place. And that can be limiting for leaders. The second roadblock to being objective and open-minded is confirmation bias. Leaders may develop a preference for how to solve problems and approach new opportunities. Along the way, they…
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