The power of meeting people where they are

- [Narrator] We've all heard of the Golden Rule … which goes something like do unto others … as you would like them do unto you. … In other words, treat other people in business … and in life the way you would want to be treated, … but have you heard of the platinum rule? … The platinum rule is about treating others … how they would like to be treated. … When we talk about the platinum rule, … which includes taking an individual's values, … styles, needs, and emotions, … we are connecting with them in a way that is effective. … For this lesson, I will be discussing three key points … about the power of meeting people where they are. … First, as a leader, you influence so many people … including your colleagues, team, family and friends. … I believe the power of meeting people where they are … starts with assertive leadership … and that means you know what you want, … have a clear outcome identified, … and articulate your preferences clearly. … Meeting people where they are will come a lot easier …