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Be positive with customers, not provoking

Be positive with customers, not provoking: Creating Positive Conversations with Challenging Customers
Be positive with customers, not provoking: Creating Positive Conversations with Challenging Customers

Discover how subtle language, or trigger phrases, can quickly get you into trouble with customers. Plus, hear what positive language you can use to set the right tone for a winning conversation.

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Skill Level Intermediate
33m 20s
Duration
15,849
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Skills covered in this course
Business Business Skills Marketing

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