From the course: Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment
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The obsession with informing
From the course: Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment
The obsession with informing
- Maybe it started in business school or effective presentation training, but many leaders got the message to be credible they had to communicate in a formal, factual and polished way. Capturing that professional aura meant following the traditional guidelines and since leaders spend about 80% of their days communicating, they got plenty of practice. Needless to say, these structured communication patterns have become an ingrained habit for many leaders. Even though they no longer get the results they once did. So what changed? Well, for one thing, everyone today is inundated with information. The internet, social media, phone calls, streaming video. Like it or not, we have all been launched into a 24/7 hyper-communication mode. In the business setting, leaders are also barraged with data and they're expected to cascade it down to their teams. They want to thoroughly inform and instruct and in the name of efficiency, they likely throw in a healthy dose of acronyms and some industry…
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