From the course: Listen to Lead
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The listening traps
- If you've ever seen the movie "Goodfellas," it gives a perfect example of one of the ways that poor listening manifests. There's this scene where Joe Pesci's character is telling a funny story. And at the end, Ray Liotta's character says, "Man, that was so funny, you're a funny guy." To which Joe Pesci says, "What? I'm funny to you? "I'm like a clown to you?" And gets super defensive and acts like Ray Liotta was attacking him. This is just one of the ways that we allow biases and preconceived notions to cloud the way we listen. I don't want you to fall into these common listening traps. In this lesson, I'll show you what you can do to avoid them. The first one, as I noted, is defensive listening. This is when you go into the conversation expecting to hear something negative. So when their intent wasn't to attack you or point out something negative, that's what you hear. That's not to say that impact isn't important. You…
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