Trust is key to any relationship—whether it is personal or professional. Learn the benefits behind having a trusting relationship and how it helps employees feel safe and secure in the work force.
- Well, trust is probably the most important thing…to creating a culture of compassionate directness.…Employees need to know that if they do speak out,…that it's a safe space,…that the culture has embedded within it this idea…that we're all in this together,…and we all support each other,…and we all tell each other how it is with compassion.…
So some of the elements of building that…or creating that trusting environment is one,…you have to be consistent.…And what I mean is that people watch all the time,…and if there's a consistency around…you're being compassionately direct,…the leadership being compassionately direct,…people being applauded and recognized…for being compassionately direct,…you start to then create this culture where people go,…oh yes, this is real.…
And they begin to trust.…The other is creating an environment…of two way communication.…People will trust when their opinions are actually elicited.…Where they're asked for their thoughts around something…and those thoughts are supported.…When there is a space for people to actually risk,…
Arianna Huffington
Joey Hubbard
Released
8/9/2018- Recognize the benefit of employees working within a culture of compassionate directness.
- Identify the drawbacks of a culture of directness compared to a culture of compassionate directness.
- Identify the qualities of mindful communication.
- List the components that make up trust in a business environment.
- Recall the positive end result for business operations when a company builds a culture of compassionate directness.
Skill Level Intermediate
Duration
Views
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Introduction to Compassionate Directness
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1. Overview
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Frame the issue4m 6s
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Why this matters3m 38s
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What's at stake3m 10s
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2. Effective Communication
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Evaluating your style2m 48s
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How to communicate5m 8s
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3. The Cost of Indirectness
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The burden of indirectness2m 43s
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4. Building Trust
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5. Feedback
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6. Building a Compassionately Direct Culture
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Key takeaways2m 45s
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Conclusion
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Video: The importance of trust in a relationship