Unconscious bias affects us all. Lost wages, lowered morale, less engaged employees, and lawsuits are just some of the effects to both the individual person and the business. The cost of not addressing unconscious bias far outweighs the costs to tackle it. Stacey Gordon provides examples of this in this video.
- When we're in the workplace, it's natural to seek out…colleagues with whom we share something in common.…Perhaps we grew up in the same town or both have kids…or we went to the same school or have friendships…or connections in common.…While sharing things in common…is an incredibly human instinct,…it's important that we don't allow this familiarity…to color our decision making.…Making decisions based on favoritism or a similar background…is unconscious bias.…When employees see others being promoted…based on relationship rather than merit,…they leave the company.…
Employee turnover resulting from unconscious bias…is an expensive mistake.…CareerBuilder estimates that turnover…costs companies 22,000 per employee.…That's no small number.…And what's worse is other sources estimate…the cost to be much higher when replacing an employee…earning 100,000 or more per year.…On the other hand, making your employees aware…of unconscious bias through training and development…costs a fraction of that at only 1,200 per employee.…
- Recognize when unconscious bias occurs and why it's important to understand.
- Explore how unconscious bias is relevant in the business worlds.
- Identify three strategies to counteract potential unconscious bias.
- Define confirmation bias.
- Review the meaning of the Halo Effect.
- Explore the effects groupthink can have in a professional setting.