Suzy Welch talks about the five components model of leadership: personal energy, inspirational energy, edge, execution, and passion.
(light instrumental music) - Life is a little bit messy. It's never very neat, and that's why the answer to this is that leaders are of course both born and made. You have to start with saying, "Okay, what is your "definition of leadership?" We have a model of leadership. It's got five components to it, and it just so happens using our model that we believe that three of those components are actually sort of hardwired, they are born, and two are traits that really can be trained and coached.
And almost no one comes with those traits hardwired. So it's a little of both. Let's talk about these five traits. The first one is energy: having high energy, but not frantic energy, positive energy. We all know that high, positive energy is a leadership trait. Very hard to have a very sort of morose, grim, introverted leader who inspires people. So, energy to get things done. You know, that's pretty hardwired. You can't put energy into someone. The second one is the ability to energize others, to inspire, to motivate, to get people to take the hill.
That is what leaders are doing all of the time. Work is hard. You're trying to get people up to do something that's really hard, and again this is a trait that's pretty much in you. You have to respect people to motivate them, to have empathy to get them to do stuff. There is a trait about having edge, okay. Edge is the ability to make decisions, okay? When you're new at work, a lot of times it's very hard to say yes or no, because you're scared of the consequences, and you haven't made a lot of big yes or no decisions. Do we hire this person? Do we put a million dollars towards this project? Edge is something that can really be coached into people, developed with people.
The more decisions you make, the more edge you have, the more you understand that if you make a wrong decision you pick yourself up and you move on. So edge is if you were looking to hire somebody and they've got energy and they can energize others, and you're thinking, "Well, maybe they don't "have enough edge," know that edge is coachable. Then there's the ability to execute. Again, execution is something that can be, the ability to get things done, to move a project forward, that really comes from experience, because you've learned what the obstacles are and you've learned what the roadblocks are and you learned that telling somebody to do something doesn't mean it's going to get done.
The final trait that leaders have, good leaders have, is passion. They care. They're curious. They want something. They've got "Grr." There's a certain hunger in them for success of the company, or sometimes it's personal success, or sometimes it's both mixed together. Look, passion is a trait that's in you. I have never seen anybody coached into having passion. Now, the flip side of that is whatever you have a passion for chase it like crazy and make that your career, make that your life's work.
But if you're hiring and somebody's got everything that you like and they've got good experience, but they're just flat and they're missing that that hunger and that "Grr" and that curiosity factor, you're not going to coach that into somebody typically. You're just not.