From the course: Delivering Employee Feedback
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The feedback process
- I understand that some of you really don't love the idea of giving feedback. Okay, but we all need it from time to time, including you, so let's think about the feedback process for a minute. Step one is to stay connected. That's all about your understanding of the need for feedback. You might have one employee or many, but the point is the same. You need to know enough about how their work is proceeding to know when feedback is needed. You stay connected with each employee differently depending on their needs and your time. There are two keys, here. First, try to see them in person more than any other way you communicate. Face-to-face communication is impossible to beat. Then, of course, we have the telephone, video calls, and texts. They can all play a role, but don't check in too often. You're looking for the minimum number of check-ins that will give you the insight you need about their performance without becoming a micromanager. Step two is easy. It's planning. Sometimes you…
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