From the course: Improving Your Conflict Competence
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Your attitudes influence your conflict competence
From the course: Improving Your Conflict Competence
Your attitudes influence your conflict competence
- [Instructor] Have you ever noticed how our attitudes about something affect the way we approach it? This is certainly the case with conflict. As I've talked with people around the world about conflict, I've noticed some common attitudes about it that influence the way people deal with conflict. In this video, we'll use a series of questions to help you explore your attitudes about conflict and to look at how to compare those with other people. Then we'll see how research distinguishes positive and negative types of conflict. We'll also discuss how different attitudes affect how we approach conflict. First, let's start by asking a series of questions about conflict that can help clarify your attitudes toward it and compare them to others. I've included this list of questions in the exercise files so you can answer them for yourself. The first question I always ask is do you think conflict is inevitable in your workplace?…
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