From the course: Overcoming Obstacles and Building Team Resilience

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Working for people, not companies

Working for people, not companies

From the course: Overcoming Obstacles and Building Team Resilience

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Working for people, not companies

- The next essential element of resilient teams is empathy and awareness of teammates, that human connection. People need to know that you genuinely and deeply care about them. Because at the end of the day, we don't work for companies. We work for people. So how do you become the kind of person that people want to work with and work for every single day? Well, first of all, you have to make sure that you're always focusing on coaching versus criticism, right? And you can tell the difference between when you're criticizing someone, you're pointing a finger. When you're coaching someone you're actually extending a hand. How can I help? How can we lift you up to the next level? What do you need? So always focus on coaching versus criticism. Always connect to the person before the point. Very often when we have crazy busy times it is the first time we encounter a coworker, you know, in the morning or via Zoom…

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