Learn about how to define and strengthen the range of skills needed in managing relationships with employee representatives. Explore the specific required for HR professionals dealing with the challenges and circumstances of working with workforce representatives.
- How do we create a fair, firm, and productive relationship … with those are formally representing the workforce? … By that I mean guilds, trade bodies, unions, and councils. … In larger organizations there are often many … sensitive company-wide issues, … paying benefits, job losses, … moving to new locations or mergers. … As well as around individuals, … such as conduct, grievances against colleagues, … or excessive absence. … Many would see this as a hostile environment … with always opposite views, … but increasingly this is not so. … The CIPD's 2019 Fact Sheet on this is clear … that there are key skills to take into … this sort of situation. … "Focusing on positive behaviors, taking a proactive, … "problem-solving approach, and recommending ways forward. … "The more traditional, formal negotiating skills … "are still useful, … "but needed less often in today's workplace." … Building relationships with employees' representatives, … unions or staff councils, … goes beyond the battles of the 1970s and 80s …
Note: This course is the first in a LinkedIn Learning series aligned with the “People Practice” core knowledge area of the Chartered Institute of Personnel and Development (CIPD).