Oftentimes, compromise can seem like failure. In this video, learn how to find solutions that work for everyone.
- There's a way to resolve conflict with a win-win … instead of a win-lose, or lose-lose. … Conflict doesn't have to be destructive. … In fact, conflict can be constructive … and promote adaptability. … In this video, I will show you three steps you can take … to understand, resolve, and learn from conflict … and promote adaptability. … First, if a conflict exists, acknowledge it. … Pretending conflict doesn't exist promotes confusion, … uncertainty, and polarization. … When you address the conflict and bring it into the light, … people will be relieved. … Ask for people's input on how they see the conflict … from their point of view. … Show respect for each person's perspective. … Focus on the needs, concerns, … and feelings that the conflict causes. … Sometimes the best way to do this is on the white board. … List the conflict at the top, … then list points of view, … concerns, needs, et cetera in categories underneath. … The goal is to acknowledge the conflict … and listen to feedback about it. …
This course was created by Madecraft. We are pleased to host this training in our library.
- Addressing complexity and ambiguity
- Improving adaptability
- Expanding your comfort zone
- Critical thinking in times of chaos
- Reflection and mindfulness
- Resolving conflict
- Finding balance