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Who we serve (a customer story)

Who we serve (a customer story): Stories Every Leader Should Tell
Who we serve (a customer story): Stories Every Leader Should Tell

There's no substitute for getting out of the office and meeting your customer face-to-face, but since not everyone in the company can do that as often as they should, you, as a leader, should be telling stories of the people who did so that everyone can learn from them and understand your customer's wants and needs. In this video see an example and learn tips on how to craft similar customer stories of your own.

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Skill Level Intermediate
45m 43s
Duration
7,369
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Skills covered in this course
Business Communication Leadership

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