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When you don’t have time for a conversation

When you don’t have time for a conversation: Mastering Conversations in Retail Sales
When you don’t have time for a conversation: Mastering Conversations in Retail Sales

When you’re having a conversation with one customer and there’s another one waiting, it can be frustrating—for the customer and for you. Minutes feel like hours to a customer when they’re waiting with nothing to do. And your anxiousness to hurry the current conversation along is usually obvious to that customer and not good for either of you. This course offers some simple, practical ways to deal with that waiting customer far better than pretending you don’t see them.

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Skill Level Beginner
29m 26s
Duration
11,833
Views
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Skills covered in this course
Business Business Skills Marketing

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